学术期刊网站功能服务需求的Kano模型评价
潘秋岑,张立新,张超,黎海青
Evaluation of functional service requirements of academic journals website based on the Kano model
PAN Qiucen,ZHANG Lixin,ZHANG Chao,LI Haiqing
中国科技期刊研究 . 2016, (6): 617 -623 .  DOI: 10.11946/cjstp.201602050108